JWU College of Hospitality Management

Taiwan Meets Charlotte in Food-Filled Cultural Exchange

They created blackberry, citrus and root beer ice cream flavors, but their favorite was milk tea. 11 students and two faculty members from Fu Jen Catholic University in Taiwan attended JWU Charlotte’s first cultural exchange program in August.

Topics: Charlotte Travel & Tourism

Riding the Rails + Learning the Tourism Trade in Coastal Rhode Island

The seemingly sleepy coastal town of Portsmouth, RI, might seem like a far cry from the hustle and bustle of Ishwar Pathak’s hometown of Mumbai, India, but — as he discovered during his summer internship at Rail Explorers USA — it’s a crossroads for world travelers.

Topics: Careers Travel & Tourism

SEEM Student Lands Dream Job with Miami Dolphins

Samantha Creech ’18 was preparing to fly to Florida to interview for a job with the Miami Dolphins when she called human resources to find out who she would be meeting with.

Topics: Careers Hospitality

‘It’s All About Customer Satisfaction’: Master Mixologist Tony Abou-Ganim On Bartending

Want to know how to make the perfect dry martini? The most delicious mojito? Talk to master mixologist Tony Abou-Ganim, a legend in the field. Author of “The Modern Mixologist,” Abou-Ganim has created cocktail menus at some of the finest restaurants and hotels across the country and has won 3 Iron Chef competitions. He was Mario Batali’s first bartender at his first restaurant, Po. He was contacted by Steve Wynn’s team to head up the cocktail beverage program at Bellagio in Las Vegas. Oh, and he’s also a National Ambassador for the United States Bartenders Guild.

Topics: Hospitality Hotel & Lodging Management Food & Beverage Management

DVP Dawn Sweeney: ‘Restaurants Are the Fabric of America’

According to Dawn Sweeney, president and CEO of the National Restaurant Association (NRA), data collected by the NRA’s Education Foundation shows that “restaurants are the fabric of America and drive the economy.”

Topics: Hospitality Providence Food Service Management Scholarships Distinguished Visiting Professor

Not Just Another Cup of Tea: Hospitality Students Hear from Bigelow Tea CEO

The American consumer has an almost limitless amount of options when they head to the grocery store — so much so that it can be an overwhelming experience. Sometimes, one may even think, “I’ll just buy this brand. What’s the difference?”

Cindi Bigelow is on a mission to change that way of thinking.

Topics: Hospitality Johnson & Wales University

INTIX CEO on Finding Success in the Ticketing Industry

Maureen Andersen is on a quest to eradicate the phrase “just the box office” from the English language.

As president and CEO of INTIX, the global organization for ticketing professionals, Andersen serves as an enthusiastic cheerleader for a career path that doesn’t always get the respect it deserves. She outlines her pent-up exasperation that a lifetime of being asked, “So, what do you do?” is met with a dismissive, “Oh, just the box office.” “We’re not just anything!” she explains. “We’re circus masters in the big top. We’re type A, organized, loyal, talented individuals who make up the incredibly diverse ticketing industry.”

Topics: Hospitality

DVP Tom Murray Talks Leadership, Personal Growth with JWU Students

He encouraged students to “grow themselves.” Tom Murray, CEO of the Charlotte Regional Visitors Authority (CRVA), said once he hit his 20s, he knew he had to keep learning and pursuing new goals. “I made myself more valuable to other people. What I was looking for was further personal growth.”

Topics: Hospitality Johnson & Wales University Charlotte

Students Learn About Sustainability, Innovation and ‘Being Human’ at Compass Day

Ask anyone at Compass Group North America what the most important aspect of their company is, and they’ll all give you the same answer: the people.

Christopher Fisette ’14, senior banquet manager for Levy (a Compass Group company), said it best: “At the end of the day, we’re all human beings.”

Topics: Hospitality Johnson & Wales University Food Service Management

The Hidden Hospitality Career

The hospitality industry offers an almost endless amount of career options. From hotels to cruise ships, restaurants to casinos, event management to travel and tourism, and more, it's an expansive and all-inclusive field.

Topics: Hospitality Johnson & Wales University